MPP (Marijuana Policy Project), the foremost cannabis policy reform organization in the United States, is accepting applications for the position of Membership Assistant. Based out of our D.C. office, this high-impact position is ideal for a driven and skillful team player who is motivated by the opportunity to make a significant contribution to the development of one of today’s most exciting and evolving policy areas.
Being a part of MPP today means positively contributing to causes as diverse as criminal justice reform, patients’ rights, racial justice, civil liberties, and good governance — with outcomes that are touching countless lives and transforming communities devastated by decades of misguided prohibitionist policies.
The Membership Assistant’s main responsibility is to assist with entering and ensuring the information in MPP’s CRM database system is validated and comprehensive. This position will support the Database Manger and the Membership team. Other important tasks include engaging with members and donors, relaying MPP information to specific parties, and communicating between members and MPP.
This position requires attention to detail and multitasking. The candidate should be comfortable with Excel and Microsoft Office. They should also be able to commute into the D.C. office at the times agreed upon by senior leadership.
Membership Administration (70%)
Update and assist with maintaining membership database (CRM)
Prepare and send out monthly reports as assigned
Process new and renewing memberships
Manage membership benefits program (answer questions, new registrations, working with vendors to get reports)
Support Database Manager with projects as needed
Assist leaders with request for mail lists, surveys, and other requests as needed
Manage and respond to the membership department email and voicemail boxes
Provide administrative/project support for membership initiatives including but not limited to membership dues processing and member inquires by email and phone
General Administrative Support (30%)
Maintain inventory and purchasing of membership department office supplies and coordinate maintenance of office equipment
Assist with other projects as assigned which may include filing, copying, bulk mailing, responding to phone inquiries, Excel spreadsheet preparation, office management tasks, coordinating with staff in other offices, etc.
Assist with donation processing
Assist with events and special projects as requested
Check and gather mail from MPP mailboxes regularly
Commitment to the mission of the Marijuana Policy Project, appreciation for community nonprofits, and support for the organization's strategic goals
Strong customer-service orientation
Some familiarity with the nonprofit sector (as volunteer, employee, board member, client, constituent, etc.)
Ability to communicate professionally and effectively in English (verbal and written, online and in social media)
Experience with business English including spelling and grammar
Demonstrated ability to operate in a fast paced, dynamic environment
Maintain high professional ethical standards
Ability to prioritize and manage multiple projects simultaneously
Take pride in responding quickly to all inquiries and requests
Impeccable follow-through skills
Intermediate to advanced skills with MS Office, including Word, Excel, PowerPoint/Keynote
Familiarity with Mac and other Apple products a plus
Bachelor’s Degree preferred (not required)
Non-profit experience is a plus but not a requirement
Reports to: Database Manager
Direct reports: None
Instructions for Applying:
To apply, send a resume and cover letter to firstname.lastname@example.org. Because of the volume of applications we receive, we aren’t able to respond to everyone, but will contact applicants we want to invite to interviews. No phone calls please.
The Marijuana Policy Project does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.